01
Shipping & Delivery
Review shipping coverage, processing times, delivery estimates, and order tracking information.
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Contact BackyardCraft
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Questions about a product, an existing order, shipping, or returns? Send us a message and our customer support team will help point you in the right direction.
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Customer Support
Get in Touch
Use the form to send us a message, or contact us directly using the information below.
Phone
+1 (323) 916-8413
Business Address
1401 21st St Ste R
Sacramento, CA 95811
United States
Sacramento, CA 95811
United States
Service Area
Contiguous United States
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Helpful Information
You May Find Your Answer Here
For questions about delivery, returns, or store policies, these pages provide additional details.
02
Returns & Refunds
Learn about return eligibility, return instructions, damaged items, and refund processing.
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03
About BackyardCraft
Learn more about BackyardCraft, what we offer, and our approach to outdoor living.
About BackyardCraft →
BackyardCraft Support
Clear Answers. Straightforward Support
We're here to help with product questions, orders, delivery concerns, returns, and other customer service needs.