Terms of service

Terms of Service

Overview

Welcome to BackyardCraft.

BackyardCraft is operated by Backyardcraft Ltd. The terms “we,” “us,” and “our” refer to BackyardCraft and Backyardcraft Ltd.

We operate this website and online store, including the information, content, features, tools, products, and services made available through it collectively referred to as the “Services.” Our online store is powered by Shopify.

These Terms of Service together with any policies referenced in them describe your rights and responsibilities when using our Services.

By accessing our website, browsing our store, placing an order, or otherwise using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the Services.

Section 1 Access and Account

By using the Services, you represent that you are at least the age of majority in your state or place of residence.

You may be required to provide information such as your name, email address, billing details, payment information, and shipping address. You are responsible for ensuring that the information you provide is accurate, current, and complete.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity performed through your account.

Section 2 Our Products

We make reasonable efforts to display our products accurately. However, product colors, appearance, dimensions, and other visual details may vary depending on your screen, device settings, manufacturing variations, or other factors.

Product descriptions, specifications, prices, availability, and other information may be updated from time to time.

We reserve the right to discontinue products or limit quantities available for purchase when necessary.

Section 3 Orders

When you submit an order, you are making an offer to purchase the selected products.

An order is not considered accepted until payment has been successfully processed and we have confirmed the order.

We reserve the right to decline, cancel, or limit an order where reasonably necessary, including in cases involving pricing errors, suspected fraud, product availability issues, or incorrect order information.

If we make a material change to or cancel an order, we will attempt to contact you using the email address, phone number, or billing information provided with the order.

Returns and refunds are handled according to our Refund and Return Policy.

Purchases made through our store are intended for personal or household use unless otherwise agreed.

Section 4 Prices and Billing

Prices, discounts, and promotions may change without prior notice.

The price charged for a product will be the price displayed at the time the order is placed, subject to correction of obvious pricing errors.

Applicable taxes, shipping charges, and other costs will be shown where required during checkout.

You agree to provide accurate and current billing and payment information.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Section 5 Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery dates and transit times are estimates and may be affected by carrier delays, weather, holidays, address issues, or events outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Please review our Shipping Policy for current processing times, estimated delivery times, shipping areas, and shipping charges.

Section 6 Intellectual Property

The website and its content including text, graphics, logos, product content, images, videos, page layouts, and other materials are owned by or licensed to BackyardCraft, Backyardcraft Ltd, or their respective licensors.

These materials are protected by applicable intellectual property laws.

You may use the website for personal and non-commercial purposes only.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit protected website content without prior written permission.

BackyardCraft names, branding, logos, designs, and related marks may not be used without authorization.

Section 7 Optional Tools

We may provide access to tools or services operated by third parties.

Third-party tools may be provided on an “as is” and “as available” basis. Your use of such tools is subject to the terms and policies of the relevant provider.

We may add new features, tools, or services in the future. Those features will also be subject to these Terms where applicable.

Section 8 Third Party Links

The Services may include links to websites or services operated by third parties.

We are not responsible for the content, accuracy, security, products, policies, or practices of third-party websites.

Before making a purchase or providing personal information to a third party, you should review that party’s applicable terms and privacy practices.

Section 9 Relationship With Shopify

BackyardCraft uses Shopify technology to operate and provide our online store.

However, purchases made through our store are transactions directly between you and BackyardCraft.

Shopify is not the seller of the products offered by BackyardCraft and is not responsible for fulfillment, returns, customer service, product quality, or other aspects of transactions between you and BackyardCraft.

Section 10 Privacy Policy

Personal information collected through our Services is handled according to our Privacy Policy.

Because our store is powered by Shopify, Shopify may also process certain personal information necessary to provide its platform services.

You can review Shopify’s own privacy practices on Shopify’s website.

Section 11 Feedback

If you voluntarily submit reviews, suggestions, comments, ideas, or other feedback to us, you grant us permission to use that feedback for legitimate business purposes, including improving and promoting our Services.

You represent that any feedback you submit does not violate the rights of another person or contain unlawful, misleading, abusive, or malicious content.

We may remove content that violates applicable law, these Terms, or our policies.

Section 12 Errors Inaccuracies and Omissions

From time to time, information on our website may contain errors or omissions involving product descriptions, prices, promotions, shipping charges, delivery times, availability, or other information.

We reserve the right to correct errors and update information when reasonably necessary.

If an error materially affects an order you have already placed, we may contact you regarding the available options.

Section 13 Prohibited Uses

You may not use the Services:

for unlawful or fraudulent purposes
to violate applicable laws or regulations
to infringe intellectual property or privacy rights
to transmit malicious software
to impersonate another person or organization
to submit false or misleading information
to interfere with the security or operation of the Services
to collect personal information without authorization
to send spam or unauthorized solicitations
to circumvent access controls or security measures

We may suspend or restrict access to the Services where reasonably necessary to protect our customers, website, or legal rights.

Section 14 Automated Agents

Automated systems, bots, agents, or similar software may not access or interact with the Services in a manner that violates applicable law, bypasses security protections, misrepresents its identity, interferes with normal website operation, or disregards technical measures intended to control automated access.

We reserve the right to limit automated access when reasonably necessary for security, performance, fraud prevention, or protection of the Services.

Section 15 Termination

We may suspend or terminate access to the Services if these Terms are materially violated or if access creates legal, security, fraud, or operational risks.

Any obligations that by their nature should continue after termination will remain effective.

Section 16 Disclaimer of Warranties

To the extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded under applicable law.

Section 17 Limitation of Liability

To the fullest extent permitted by applicable law, BackyardCraft and Backyardcraft Ltd will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of the Services.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

Section 18 Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless BackyardCraft, Backyardcraft Ltd, Shopify, and their respective affiliates, officers, employees, contractors, and service providers from claims arising from your material violation of these Terms, applicable law, or the rights of another party.

Section 19 Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in effect.

Section 20 Waiver and Entire Agreement

Failure to enforce a provision of these Terms does not constitute a waiver of that provision.

These Terms together with the policies referenced on our website constitute the agreement governing your use of the Services.

Section 21 Assignment

You may not transfer your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations where permitted by applicable law, including in connection with a business reorganization, merger, acquisition, or sale.

Section 22 Governing Law

These Terms and any separate agreements relating to the Services will be governed by applicable laws and the jurisdiction applicable to BackyardCraft and Backyardcraft Ltd, subject to any mandatory consumer protection rights available to you in your place of residence.