Shipping Policy
Clear information about shipping coverage order processing delivery times and shipping costs
We currently ship within the 48 contiguous United States
What to Expect
These are our standard shipping terms for orders placed through BackyardCraft
Shipping Made Clear
Additional information about delivery costs processing and order handling
Shipping Coverage
BackyardCraft currently ships to addresses within the 48 contiguous United States
We do not currently provide standard shipping to Alaska Hawaii United States territories or international destinations
Processing and Delivery
Orders are normally processed within 0 to 2 business days after the order is placed and payment is confirmed
Estimated transit time is 5 to 8 business days after processing
Business days are Monday through Friday excluding applicable holidays
Shipping Rates
Shipping charges are based on the order value before applicable taxes
Order Cutoff Time
Our standard order cutoff time is 5 PM Pacific Time
Orders placed after the cutoff time may begin processing on the next business day
Tracking and Delivery
Tracking information will be provided when it becomes available using the contact information associated with your order
Tracking updates may take additional time to appear after a shipping label has been created
Address Changes and Delays
Customers are responsible for providing a complete and accurate shipping address during checkout
If you notice an address error after placing your order contact us as soon as possible
Delivery may occasionally be affected by weather carrier delays high shipping volume or other circumstances outside the control of BackyardCraft
Need Help With Delivery
Contact our customer support team if you need help with an order delivery or tracking question
Sacramento CA 95811
United States